Privacy Policy

This Privacy Policy explains how Sahay ("Sahay", "we", "us") collects, uses, and shares information when you use our websites, apps, and related services (the "Service"). It should be read together with our Terms of Service.

We may collect:

• Account data: name, email, profile details, role (for example learner or mentor), and authentication identifiers from your sign-in provider.
• Usage data: how you interact with the Service, device and browser type, approximate location from IP address, and diagnostic or performance logs.
• Content you provide: posts, messages, session notes, portfolio items, and other materials you upload or submit.
• Payment data: processed by our payment partners; we generally receive limited billing metadata, not full card numbers.

We use information to:

• Provide, secure, and improve the Service.
• Personalize your experience and recommendations.
• Communicate with you about the Service, updates, and support.
• Detect abuse, fraud, and technical issues.
• Comply with law and enforce our terms and policies.

We may share information:

• With other users as needed for features you use (for example showing your profile to mentors or learners you interact with).
• With service providers who assist us (hosting, analytics, email delivery, payments, customer support), bound by contractual obligations.
• For legal reasons if required by law, legal process, or to protect rights, safety, and security.
• In connection with a business transfer such as a merger or acquisition, subject to appropriate safeguards.

We do not sell your personal information as that term is defined.

We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve the Service. You can control cookies through your browser settings; disabling some cookies may limit functionality.

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and how you use the Service.

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can manage some information in your account settings. You may also contact us to exercise applicable rights; we may need to verify your request.

We may process information in countries other than where you live. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

The Service is not directed to children under the age where parental consent is required for data collection in their region. If you believe we have collected information from a child inappropriately, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date. Where changes are material, we will provide additional notice as appropriate.

For privacy-related questions or requests, contact us through the support options available in the Service or on our website.